Stephen Bowman
Senior product designer · Design engineering
I design products and build software.
My work spans enterprise UX at IBM iX, AI product design at AstraZeneca, and independent software.
Selected work
United AirlinesSupporting case study
From thirteen systems to one service task
At IBM iX, I helped consolidate thirteen customer-care systems into one task-centered dashboard. During the pilot, average throughput rose from two to seven complaint resolutions per hour.
- Information architecture
- Interaction design
- Ethnographic research
- Service design
California DHCSSupporting case study
One design system across four DHCS workstreams
I rebuilt Bootstrap patterns in Figma for four DHCS workstreams. Service rules stayed visible in the interface and documented through review and handoff.
- Design systems
- Accessibility
- Design-tool transition
- Stakeholder coordination
Design judgment. Working code.
I'm Stephen, a product designer near Chicago with an independent software development practice. My client work includes service tools, healthcare interfaces, and AI review workflows. I turn research and requirements into detailed interactions and reusable UI.
CFB Model Lab is my college football research app. Its matchup tool lets you choose two teams, change the venue, and see how the projected margin changes. I designed the interface and built the Python modeling workflows with AI-assisted development.
See the CFB Model Lab case study